Terms & Conditions
Your guide to resource access, usage and expectations.
Our Terms and Conditions were last updated on 1st January 2024.
Welcome to our training resources and memberships, designed to support your growth, build value, and create freedom in your business. By accessing or using any of our training materials, courses, memberships, or related resources, you agree to the terms outlined below. These terms ensure clarity and a seamless experience for all participants.
1. Access and Use of Training Resources
1.1 Eligibility: Training resources and memberships are intended for personal and professional use by the individual or organisation that has purchased access. Access is non-transferable.
1.2 Licence: Upon purchase, you are granted a non-exclusive, non-transferable licence to use the materials for your personal or organisational development.
1.3 Prohibited Actions: You may not share, copy, distribute, or resell the training materials without prior written permission.
2. Memberships
2.1 Membership Levels: Memberships may include different levels of access, such as DIY, supported, or 1-1 packages. Specific benefits are outlined during the signup process.
2.2 Billing: Memberships are billed monthly or annually based on your chosen plan. Pricing and renewal details are communicated clearly upon enrolment.
2.3 Cancellation: You may cancel your membership at any time. Access will continue until the end of your billing cycle.
2.4 Upgrades and Downgrades: Membership level changes can be requested and will take effect in the next billing cycle.
3: Refund Policy
3.1 Courses and One-Time Purchases: Due to the nature of our digital resources and memberships, all purchases are non-refundable. Once access is granted to the course materials, membership resources, or other digital content, refunds cannot be issued. This policy is in place to protect the intellectual property and value of the resources provided.
However, if you experience any technical difficulties or have concerns about your purchase, please contact us at hello@diarmidsloan.com within 7 days, and we will work to resolve the issue promptly.
3.2 Memberships: Membership fees are non-refundable. If you cancel your membership, you retain access until the end of the billing period.
4: Intellectual Property
All training resources, materials, and content are the intellectual property of Diarmid Sloan at Carbon Cog Limited. By accessing these resources, you agree not to reproduce, distribute, or modify any part of the materials without written consent.
5: Confidentiality and Communication
5.1 Confidentiality: Certain training resources and memberships may involve the sharing of sensitive information. All participants agree to respect the confidentiality of shared materials, discussions, and proprietary content.
5.2 Support: Membership levels may include access to support channels (e.g., email, live sessions). These communications are private and intended solely for enrolled members.
6: Liability Disclaimer
While every effort is made to ensure the accuracy and effectiveness of our training materials, we cannot guarantee specific outcomes. Users are responsible for applying the knowledge and skills provided.
7: Changes to Terms
We reserve the right to update these terms to reflect changes in our offerings or policies. Any updates will be communicated via email or within the membership platform.
8: Contact Us
If you have any questions about these terms and conditions, please contact us:
Email: hello@diarmidsloan.com
Address: Carbon Cog Limited, 8 Osborne Promenade, Warrenpoint, County Down BT34 3NQ
These terms are designed to create a transparent and professional experience for all participants. Your participation signifies your agreement with these terms and commitment to making the most of our resources.
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